Get in touch with us
Contact Medatiq Markets
Need assistance with your account, platform access, verification or a trading-related question? Use the support form to contact Medatiq Markets.
Account and Platform Support
Contact support for questions involving account registration, identity verification, MetaTrader 5 access, trading-account configuration, technical platform issues and account settings.
For MetaTrader-specific information, visit the MT5 Platform page.
Deposits and Withdrawals
For funding or withdrawal questions, provide the relevant transaction reference, payment method and date of the transaction where appropriate.
Do not send passwords, full card details, one-time passwords or authentication codes through the contact form. Processing times may vary depending on account verification, compliance requirements and third-party payment providers.
Trading Questions
For information about supported markets, visit:
Complaints
If you have a complaint about your account or a service provided by Medatiq Markets, submit the details through the support form or email our support team. Include relevant account information, dates and a clear description of the issue so the request can be reviewed.
Trade forex, gold, and indices with Medatiq Markets
Enjoy tight spreads and fast execution, built for market condition.