Terms & Conditions

Terms & Conditions

Please read these terms carefully before using the Medatiq Markets trading platform. Effective 15 April 2026.

These Terms & Conditions ("Terms") govern your access to and use of the Medatiq Markets Trading Platform ("App & Web"), operated by Medatiq Markets ("we", "our", or "us").

By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use our services. Our Privacy Policy explains how we handle personal data.

Effective date15 April 2026

1. Eligibility

You must be at least 18 years old to use the platform.

By registering, you confirm that:

  • You have legal capacity to enter into binding agreements
  • You are not restricted under any applicable laws or regulations

2. Account Registration & KYC

Users must provide accurate and complete information during registration.

You agree to complete Know Your Customer (KYC) verification, including:

  • Identity verification documents
  • Proof of address

We reserve the right to:

  • Suspend or terminate accounts with false or misleading information
  • Request additional verification at any time

3. Nature of Services

Medatiq Markets provides:

  • Online Forex trading services
  • Trading tools, analytics, and account management features

Important risk disclaimer

Forex trading involves high risk and may not be suitable for all investors. You may lose some or all of your invested capital.

4. User Responsibilities

You agree to:

  • Maintain confidentiality of your account credentials
  • Use the platform only for lawful purposes

Not engage in:

  • Fraudulent activities
  • Market manipulation
  • Unauthorized access attempts

You are fully responsible for all activities under your account.

5. Deposits & Withdrawals

  • Users may deposit funds using approved payment methods
  • Withdrawals are subject to identity verification and Anti-Money Laundering (AML) checks
  • Processing times may vary depending on payment providers
  • We reserve the right to delay or refuse transactions if suspicious activity is detected

6. Fees & Charges

  • Trading fees, spreads, commissions, or other charges may apply
  • All applicable fees will be disclosed within the platform
  • You are responsible for any third-party transaction fees

7. Market Data & Execution

Prices displayed are indicative and subject to market fluctuations.

We do not guarantee:

  • Exact price execution
  • Continuous availability of the platform

Delays, slippage, or technical issues may occur.

8. Prohibited Activities

Users must not:

  • Use automated bots without authorization
  • Exploit system vulnerabilities
  • Engage in arbitrage abuse or unfair trading practices
  • Violate any applicable financial regulations

Violation may result in:

  • Account suspension
  • Fund freezing
  • Legal action

9. Intellectual Property

  • All content, trademarks, and technology on the platform belong to Medatiq Markets
  • You may not copy, distribute, or reproduce any materials without permission

10. Privacy

Your use of the platform is also governed by our Privacy Policy. By using our services, you consent to data collection and usage as described therein.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Trading losses
  • System interruptions
  • Third-party service failures

Use of the platform is at your own risk.

12. Indemnification

You agree to indemnify and hold Medatiq Markets harmless from claims, damages, or losses arising from your misuse of the platform or violation of these Terms.

13. Suspension & Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • Required by law or regulatory authorities
  • Suspicious or fraudulent activity is detected

14. Regulatory Compliance

  • Users are responsible for complying with their local laws regarding Forex trading
  • We may restrict access in jurisdictions where trading is prohibited

15. Amendments

We may update these Terms at any time. Changes will be posted within the App & Web and are effective immediately upon posting.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable regulatory jurisdiction under which Medatiq Markets operates.

17. Contact Information

If you have any questions regarding these Terms, please contact us.

18. Acceptance of Terms

By using the Medatiq Markets Trading Platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.